Privacy Policy

HCG Marketing Inc, DBA Mohave Mortgage (“Mohave Mortgage,” “we,” “us,” and “our”) respects your privacy and is committed to managing your information responsibly. This Privacy Policy describes what information we collect, how we use it, with whom we share it, and what choices you have.

This policy applies to our website at www.mohavemortgages.com, to any phone, fax, mail, SMS, email, and AI-assisted communications about our services, as well as our marketing contacts with you. By using our website or providing personal information to us, you consent to the practices described here.

INFORMATION WE COLLECT

Contact Data: Name, email, mailing address, phone number, and professional title.

Account Data: Information you provide to register for an account, including date of birth and login credentials.

Communications: Information you provide when you contact us with questions, feedback, or otherwise correspond with us through any channel, including AI-assisted conversations.

Marketing Data: Contact details used to send marketing communications and your preferences for receiving those communications.

Device & Activity Data: Information automatically collected such as IP address, browser type, operating system, pages viewed, and general location data.

Cookies: Small text files placed on your device to improve your experience. You can manage cookies through your browser settings. For details, visit aboutcookies.org.

HOW WE USE YOUR INFORMATION

We use your personal information to provide and improve our services, communicate with you (including through AI-assisted channels such as automated calls, SMS, and email), process your mortgage application, send marketing communications as permitted by law, conduct research and development, create anonymous/aggregated data, comply with legal obligations, and protect against fraud.

HOW WE SHARE YOUR INFORMATION

We may share your information with affiliates, service providers who help operate our business, advertising partners (we do not sell your personal information), professional advisors, law enforcement when required by law, and potential business transferees in the event of a merger or acquisition.

YOUR CHOICES

Marketing Opt-Out: Unsubscribe from marketing emails via the link at the bottom of each email. Reply STOP to opt out of marketing text messages.

Cookies: Most browsers allow you to manage or block cookies through settings.

Access & Deletion: You may request access to, correction of, or deletion of your personal information by contacting us.

CALIFORNIA RESIDENTS (CCPA)

California residents have the right to know what personal information we collect and how it is used, request a copy of their personal information, request deletion of their personal information, and not be discriminated against for exercising these rights. We do not sell personal information. To exercise your rights, email us at [email protected].

CHILDREN

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

SECURITY

We employ organizational, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

CHANGES TO THIS POLICY

We may update this policy at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance.

CONTACT US

For questions about this Privacy Policy, contact us at [email protected].